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Greater Accra, Ashaiman Municipal, 1 day ago
16 views

Customer Relationship Officer

Company Name
KAVINE MCL
Job Type
Full-Time
Work Setup
Office
Career Level
Middle
Application Deadline
March ,2027
Responsibilities
Client Acquisition & Consultation: Meet with prospective borrowers to explain loan programs, interest rates, repayment schedules, and fees. Credit Analysis & Underwriting: Evaluate debt-to-income ratios, employment stability, collateral, and overall creditworthiness to assess default risk. Decision & Recommendation: Approve smaller loans within delegated authority limits or prepare comprehensive packages for underwriters or senior committees. Loan Disbursement & Closing: Coordinate with processors and legal teams to finalize agreements and disburse funds. Portfolio Management & Collections: Monitor ongoing repayments, track past-due accounts, and handle initial recovery or restructuring steps for delinquent loans. Regulatory Compliance: Ensure all lending activities adhere to local banking laws, anti-money laundering (AML) rules, and institutional credit policies.
Requirements & Skills
"evaluate and process financial loans, requiring a mix of formal education, risk analysis skills, regulatory knowledge. Communication skills Interpersonal relationships
Minimum Qualification Requirements
HIGHER NATIONAL DIPLOMA IN ACCOUNTING CERTIFICATE PLEASE KINDLY SEND YOUR APPLICATION AND CV WITH YOUR CERTIFICATE BELOW kavinemcl3@outlook.com
Minimum Experience
2 years
• Interview & Evaluate: Meet with applicants to gather financial data, review credit reports, and analyze debt-to-income ratios. • Assess Creditworthiness: Determine the risk of lending money and verify income, employment, and collateral. • Recommend & Authorize: Approve loans within a set lending limit or prepare formal loan packages and recommendations for underwriters or a credit committee. • Manage Compliance: Ensure all lending activities adhere to local banking laws, federal regulations, and institutional policies. • Business Development: Prospect new clients, network with real estate agents or business owners, and cross-sell bank products.
GH₵ 1,500 - 2,000
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