Greater Accra, Airport Residential Area
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Customer Service Representative
Sales & Telemarketing Work Experience
less than 1 year
Job Type
Part-Time
Employment Status
Unemployed
Gender
Male
Marital Status
Single
Age
Education
University
Still Studying
Yes
Skills
1. Strong Communication: A customer service representative needs excellent verbal and written communication skills to effectively convey information and assist customers.
2. Empathy: The ability to understand and share the feelings of customers is crucial for providing compassionate and personalized support.
3. Problem-Solving: A skilled customer service representative should be adept at analyzing issues, identifying solutions, and resolving problems efficiently.
4. Patience: Dealing with diverse customer inquiries requires patience, allowing representatives to remain calm and composed in challenging situations.
5. Product Knowledge: Thorough knowledge of the products or services offered enables customer service representatives to offer accurate information and guidance to customers.
Languages
English and ghanaian language
Certifications
Wassce certificate
Highest Qualification
High School (S.S.C.E)
References
No i don’t have any reference
As a Customer Service Representative, I excel in delivering exceptional service by utilizing strong communication skills to address customer inquiries, resolve issues, and provide accurate information. My empathetic approach allows me to understand and respond to customers' needs with patience and professionalism. With a keen problem-solving ability, I tackle challenges efficiently, ensuring customer satisfaction. Possessing in-depth product knowledge, I contribute to a positive customer experience and maintain a high standard of service. My track record includes successful collaboration within a team and the achievement of performance metrics, making me a reliable and effective member of the customer service department.
GH₵700 - 1000
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