Receptionist
• Welcome customers and provide friendly, professional service.
• Receive, process, and accurately record food orders.
• Handle customer enquiries, complaints, and requests.
• Process payments and issue receipts where applicable.
• Answer phone calls and respond to customer messages.
• Coordinate with the kitchen to ensure orders are accurate and timely.
• Maintain a clean and organized front-desk/customer area.
Kitchen Staff
• Prepare and cook food according to established recipes and standards.
• Receive and accurately prepare customer orders.
• Ensure food is properly portioned, plated, packaged, and presented.
• Maintain high standards of cleanliness, hygiene, and food safety.
• Keep kitchen equipment and work areas clean and organized.
• Monitor food supplies and report shortages when necessary.
• Work closely with the front-of-house team to ensure orders are completed promptly.
• Follow all health, safety, and kitchen procedures.