Remote Customer Support/Customer Service Representative

Communication Skills • Clear and professional phone etiquette • Active listening and understanding client needs • Ability to explain products/services simply and persuasively Customer Service Skills • Building rapport and trust with clients • Handling objections and complaints calmly • Patience and empathy in client interactions Organizational & Time Management • Keeping track of client follow-ups and schedules • Managing multiple calls and inquiries efficiently • Prioritizing urgent or important client issues