Receptionist

1)Welcome guests and assist with check-in and check-out. 2)Handle room reservations, bookings, and guest enquiries. Receive payments and issue receipts. 3)Answer phone calls and respond to messages professionally. Maintain accurate guest records and daily reports. 4)Handle guest complaints politely and promptly. 5)Coordinate with housekeeping and other departments to ensure guest satisfaction.

1)Excellent communication and interpersonal skills. 2)Good customer service skills. Basic computer skills. 3)Good numerical and record-keeping skills. 4)Ability to multitask and work under pressure.

1)Minimum of SHS qualification 2)a certificate in Hospitality Management is an advantage. 3)Previous hotel or reception experience is an added advantage.