Customer assistance: Greeting walk-in contractors, builders, and DIY retail customers to identify their specific material needs.
Product guidance: Providing basic technical information on construction supplies
Order processing: Creating invoices, generating sales receipts, and handling cash, card, or credit account transactions.
📝 Secretarial & Administrative Duties
Front desk management: Answering phone calls, responding to emails.
Document control: Organizing and filing delivery notes, supplier invoices, purchase orders.
📦 Inventory & Supplier Coordination
Stock tracking: Monitoring inventory levels using the shop's Point of Sale (POS) or ERP software to flag low-stock items.
Data entry: Updating the system with new pricing, incoming stock quantities, and supplier details.