Pharmacist Manager - Labone, Spintex, Tema Comm. 1 Adabraka

Professional Compliance: • To ensure compliance with all statutory and professional requirements of a registered retail pharmacy business. • Ensure that the Pharmacy is open for trading and dispensing of prescriptions during the registered opening hours • Ensure that there is a registered pharmacist on the premises at all times throughout the contracted working hours of the Pharmacy. • Ensure the highest professional standards of counter prescribing and Medicines Protocol implementation in line with legislation and company policy. • Respect confidentiality of information concerning customers and colleagues in accordance with the Data Protection Act. • Maintain confidentiality of company policies and figure statistics. • Ensure all prescriptions are fully and accurately endorsed. • Complete all paperwork requirements accurately on time. • Attend and/or complete all courses/ meetings as required by the company and regulatory body. • Ensure that the Pharmacy security is maintained always

Ensure high levels of customer service: • To ensure that all customers feel welcome in the Pharmacy and are able to offer assistance at all times. • To deal with all customer complaints promptly and professionally and report in line with company procedures. • To maintain a high standard of personal appearance and adhere to company dress codes, and ensure all colleagues do the same. Counselling and advising customers on the treatment of minor ailments; • Ensure that a senior member of colleagues is briefed to continue the smooth running of the Pharmacy in the manager’s absence. • To accurately dispense medicines to the customers and ensure medicines are correctly and safely supplied and labelled. Support and Develop Colleagues: • To ensure the agreed level of colleagues and ensure all colleagues are trained to the required level for their role. • To support, develop and motivate other members of the team and encourage effective teamwork • To monitor performance of subordinates

• Pharmacist (BSc. Pharmacy) with minimum 4 years of related experience in community pharmacy management • Excellent customer service and interpersonal skills • Analytical and problem-solving skills • Knowledge of consumer spending trends and buying patterns • Excellent communication skills both verbally and written • Good IT skills ACCOUNTABLE FOR • High levels of customer service • Support and Development of Colleagues • Maximise profitability • Support Pharmacy Services • Professional Compliance • Stock control