• Attend to customers politely and assist them with inquiries
• Guide customers to shops, sections, or services within the mall
• Maintain cleanliness and order in assigned areas
• Monitor customer movement and report any suspicious activity
• Assist in crowd control during busy hours or events
• Ensure mall rules and safety guidelines are followed
• Help customers with basic directions, parking, or facility use
• Report lost items, damages, or emergencies to management
• Support shop owners and management when needed
• Ensure a welcoming and professional environment at all times