Waiters - Kwabenya

Welcome and attend to customers in a polite, professional and friendly manner. Take customers’ food and drink orders accurately and communicate them to the kitchen. Serve food and beverages promptly and correctly. Set up tables, dining areas and service areas before opening or events. Ensure tables are clean, neat and properly arranged at all times. Clear used plates, glasses, cutlery and other items from tables. Assist with evening events, functions and special programmes, including table and food-service setup. Provide attentive customer service and respond appropriately to customers’ requests. Explain menu items and provide basic information about available meals and beverages.

Minimum of SHS/WASSCE qualification. Previous experience as a Waiter/Waitress, Food Service Assistant or in a similar role is an advantage. Good customer service and communication skills. Must be polite, friendly, respectful and well-mannered. Good personal hygiene and a neat, presentable appearance. Ability to take orders accurately and serve food and beverages efficiently. Basic knowledge of food hygiene and safe food handling. Ability to work under pressure and remain calm during busy periods and events. Must be physically fit and able to stand or walk for extended periods. Ability to work flexible hours, including evenings, weekends and events when required. Good teamwork and willingness to assist other departments when necessary. Must be honest, punctual, reliable and disciplined.

Minimum: WASSCE/SHS qualification. Certificate in Hospitality, Catering, Food & Beverage Service or a related field is an advantage. 1–2 years’ experience in a restaurant, hotel, catering company or similar hospitality environment is preferred. Experience in event service and table setup is an added advantage. Basic knowledge of food safety, hygiene and customer service. Good verbal communication skills. Must be neat, courteous, presentable and customer-focused. Must be willing to work flexible hours, including evenings and events.