Sales Person Needed for Employment

Welcome customers and provide friendly, professional assistance. Respond to customer enquiries in person, by phone, email, WhatsApp, or social media. Understand customers’ needs and recommend suitable products or services. Handle complaints and resolve customer issues promptly and professionally. Process orders, bookings, payments, returns, or exchanges where applicable. Provide accurate information about products, prices, promotions, and company policies. Collect customer feedback and communicate recurring concerns to management. Keep the customer service area organised and maintain a professional appearance. Meet customer service and sales targets where applicable.

Excellent verbal and written communication Active listening Customer relationship management Problem-solving and conflict resolution Patience and empathy Strong interpersonal skills Product and service knowledge Ability to handle difficult customers professionally Time management and organisation Attention to detail Teamwork and collaboration Ability to work under pressure Computer literacy and proficiency in Microsoft Office Social media and digital communication skills Ability to multitask Sales and negotiation skills Professionalism and positive attitude Ability to learn quickly and adapt to new systems Record keeping and administrative skills Ability to work independently and take initiative