Promoted
Greater Accra, Accra Metropolitan, 1 hour ago
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Hiring- It Support Officer
Company Name
RAVESOFT DIGITAL SOLUTIONS LTD
Job Type
Full-Time
Work Setup
Office
Career Level
Middle
Application Deadline
JUNE 25
Responsibilities
Serve as the first point of contact for employees reporting hardware, software, or network issues, prioritizing and resolving or escalating tickets as needed.
Hardware & Asset Management: Install, configure, and maintain company laptops, desktops, and peripherals. Oversee the hardware lifecycle—from procurement and onboarding to decommissioning old assets. ETC.
Requirements & Skills
Soft Skills: Strong analytical problem-solving abilities,
Excellent communication skills.
The patience to guide non-technical staff through technical resolutions.
Minimum Qualification Requirements
1 to 3+ years in IT support or systems administration, preferably within a tech or software-focused organization. Deep familiarity with operating systems (Windows, macOS, Linux), cloud infrastructure, and endpoint management tools.
Minimum Experience
2 years
Store address
Greater Accra • Awoshie
Abrantie Bus Stop
Open
• Mon - Sat, 08:00-17:00
The IT SUPPORT OFFICER, ensures the internal technology infrastructure, hardware, and developer environments run smoothly.
They act as the first point of contact for employees, managing helpdesk tickets, provisioning working tools, and troubleshooting network or software issues to maintain high operational efficiency.
GH₵ 1,000 - 1,500
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