● Troubleshooting hardware and software.
● Repairing or replacing damaged hardware.
● Proficient in hardware and software installation.
● Upgrading the entire system to enable compatible software on all computers.
● Performing tests and evaluations on new software and hardware.
● Providing support to users and being the first point of contact for error reporting.
● Ensure security of data, network access, and backup systems.
● Managing technical documentation.
● Testing, training and troubleshooting computer networks. Installing, maintaining and troubleshooting software onto computers.
● Selecting and setting up computers and peripherals for clients, customers & employees.
● Performing repairs on computers & peripherals.
● Ensuring proper management and maintenance of all computers and network systems & advising where necessary.