Installing and configuring hardware and software components to ensure usability.
● Lost/Deleted or formatted Data recovery.
● Troubleshooting hardware and software issues.
● Repairing or replacing damaged hardware.
● Proficient in hardware and software installation.
● Upgrading the entire system to enable
compatible software on all computers.
● Installing and upgrading anti-virus software to ensure security at the user level.
● Performing tests and evaluations on new software and hardware.
● Providing support to users and being the first point of contact for error reporting.
● Ensure security of data, network access, and backup systems.
● Managing technical documentation and providing emergency services in case of a disaster, malware attack, or other issue that disables or slows company's IT systems.