I’m Ardens, an IT support professional with two years of experience in IT helpdesk support, alongside four years of experience in professional typing and data-related work.
My IT experience includes computer troubleshooting, desktop and hardware support, software installation, system setup, password resets, account assistance, and diagnosing common computer problems. I’m comfortable identifying technical issues and working through practical solutions to help users get their systems back up and running.
I also have experience with Microsoft Word, Excel, Google Docs, Google Sheets, Zendesk, Jira, and other common productivity and helpdesk tools. My typing speed of approximately 80 words per minute allows me to document issues, update support tickets, prepare reports, and communicate efficiently.
I take pride being patient.