* Process mobile money deposits, withdrawals, transfers, and other transactions accurately and efficiently.
* Receive and disburse cash while maintaining adequate cash and electronic float balances.
* Verify customer phone numbers, transaction amounts, and recipient details before processing transactions.
* Provide excellent customer service and attend to customers politely and professionally.
* Maintain accurate records of daily transactions, cash movements, and balances.
* Reconcile physical cash and electronic float at the end of each working day.
* Ensure proper accountability for all cash and mobile money transactions.
* Safeguard business cash, electronic float, and transaction information.
* Report discrepancies, failed transactions, and suspicious activities promptly.
* Keep the MoMo sales point clean, organized, and welcoming.
* Adhere strictly to operational procedures and mobile money security guidelines.
* Ensure punctuality, discipline, and proper handling of assigned resp