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Greater Accra, Ablekuma, 15 hours ago
12 views

Mobile Money Agent

+1
Job Type
Full-Time
Work Setup
Office
Career Level
Leadership
Responsibilities
* Process mobile money deposits, withdrawals, transfers, and other transactions accurately and efficiently. * Receive and disburse cash while maintaining adequate cash and electronic float balances. * Verify customer phone numbers, transaction amounts, and recipient details before processing transactions. * Provide excellent customer service and attend to customers politely and professionally. * Maintain accurate records of daily transactions, cash movements, and balances. * Reconcile physical cash and electronic float at the end of each working day. * Ensure proper accountability for all cash and mobile money transactions. * Safeguard business cash, electronic float, and transaction information. * Report discrepancies, failed transactions, and suspicious activities promptly. * Keep the MoMo sales point clean, organized, and welcoming. * Adhere strictly to operational procedures and mobile money security guidelines. * Ensure punctuality, discipline, and proper handling of assigned resp
Requirements & Skills
* Minimum SHS education or equivalent. * Basic computer and smartphone literacy. * Good understanding of Mobile Money transactions. * Ability to read, write, and communicate effectively. * Trustworthiness and integrity in handling cash. * Ability to work under pressure and meet daily targets. * Previous experience as a MoMo agent is an advantage but not always compulsory. * Availability to work flexible hours.
Minimum Qualification Requirements
* Minimum of SHS education or equivalent. * Basic literacy and numeracy skills. * Numerical proficiency with the ability to calculate amounts and balances accurately. * Basic smartphone and mobile money transaction knowledge. * Good communication and customer service skills. * Previous MoMo vendor experience is an advantage but not mandatory. * Must be honest, trustworthy, responsible, and hardworking. * Must demonstrate accuracy in cash handling and transaction processing. * Must be punctual and willing to work flexible hours. * Ability to work independently with minimal supervision. * Must be able to maintain confidentiality and safeguard business funds.
Minimum Experience
less than 1 year
Job Summary The Mobile Money Vendor will be responsible for providing efficient, accurate, and reliable mobile money transaction services to customers while ensuring proper cash management, excellent customer service, and accurate transaction records.
GH₵ 800 - 1,000
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